Protecting Your Privacy

We value your privacy and are committed to safeguarding your personal data. This notice explains our online information practices and provides you with choices regarding the collection and usage of your personal information. If you have any questions or concerns about how your information is collected and used by our company, please feel free to contact us for clarification.

Confidentiality and Security

We prioritize the confidentiality of the information on this site. Our website is secured with an SSL certificate powered by Amazon Web Services (AWS). Rest assured that your information will be kept confidential and will never be sold to any third-party companies or organizations without your explicit permission.

Our online shopping experience is designed to offer the best prices and features while ensuring secure payment processing through reputable online merchants. Additionally, our maintenance department handles email subscriptions to address any issues promptly and efficiently.

Information Collection

To make your ordering process easy and seamless, we may require billing information (credit card), shipping details, and other necessary contact information (email address/phone number) when placing an order online or over the phone. Rest assured that all the information you provide is securely stored and handled. Your credit card details are only shared with our trusted bank for payment processing, and we do not store this information in our database.

Usage of Your Information

We solely use your information to process and fulfill orders. We do not share it with any external parties, ensuring your confidence in placing an order with us.

To ensure a smooth ordering experience and address any order-related issues, we store and use your email address appropriately. Our customer support team promptly responds to emails with a friendly and professional tone. Your information also allows us to contact you via phone or the internet, specifically regarding your order with Coals N Bowls.

We prioritize your privacy and do not share or sell any of the information you provide on our website. You can always choose to register for updates on new products and services, tailored to professionals in their respective fields. If you no longer wish to receive such updates, unsubscribing is as simple as a single click.

Cookies

When you leave a comment on our site, you have the option to opt-in for saving your name, email address, and website in cookies. These cookies provide convenience by automatically filling in your details when you leave subsequent comments. These cookies have a duration of one year.

Upon visiting our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

When you log in, we set up several cookies to store your login information and screen display preferences. Login cookies are valid for two days, while screen options cookies have a duration of one year. Selecting "Remember Me" will extend your login persistence to two weeks. Logging out of your account will remove the login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and merely indicates the post ID of the edited article. It expires after one day.

Embedded Content from Other Websites

Articles on our site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This may include tracking your interaction if you have an account and are logged in to that website.

Data Sharing

If you request a password reset, your IP address will be included in the reset email.

Data Retention

Comments and their metadata are retained indefinitely to recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.